Privacy Policy

This privacy policy sets out how Letterbox Friendly Ltd uses and protects your data when you use this website.

What we collect:


Contact information including email and telephone number

Address information for yourself and any recipient of one of our gift boxes.


How we use this information

We use this information for the purposes of fulfilling your order

We will pass on this information to essential business providers such as Royal Mail, solely for the purpose of fulfilling your order.

Sales information will be kept for 7 years, for mandatory auditing purposes.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies on your computer.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not share your personal information to third parties unless we have your permission or are required by law to do so.